Refund Policy

Last updated 26 August 2026

Sixty days, no questions asked

If Phone Profits is not for you, email us within 60 days of your purchase and we will refund every cent. You do not have to explain yourself, prove you tried, or complete anything first. We would rather give you your money back than keep money from someone who does not want the product.

How to request one

Email support@phoneprofits.co from the address you bought with, and say you want a refund. Include your order number if you have it — it is in your receipt — but we can find you without it.

You can also raise it directly with Explodely, who processed the payment, using the Billing link in our footer.

What happens next

We acknowledge your request and pass it to Explodely for processing. The money goes back to the card or account you paid with — we cannot send it anywhere else.

Explodely typically processes refunds within a few business days. How quickly it then appears on your statement is down to your bank, and is usually another three to ten business days.

What a refund covers

Each purchase is refunded separately. If you bought the main product and one or more upgrades, tell us whether you want everything refunded or only a specific one — we will do exactly what you ask.

Refunding a purchase ends your licence to use what it included, and access to that tier is removed.

Where a refund may be declined

After 60 days have passed. Where the product has been shared, resold or redistributed in breach of our Terms Of Service. Where repeated purchase-and-refund is used to obtain the material for free.

These are the only exceptions, and they exist to stop abuse — not to make a genuine refund difficult.

Chargebacks

Please email us before contacting your bank. A refund takes one message and is faster than a chargeback for everyone. If you have already filed one, tell us and we will help resolve it.

Contact

Pulsar Enterprises Ltd, Connaught Rd, Central, Hong Kong. support@phoneprofits.co